Shipping policy

SHIPPING POLICY

Last updated: September 25, 2026

Thank you for shopping with Links & Ink. This Shipping Policy explains where we ship, how orders are processed and what customers can expect after placing an order.

ORDER PROCESSING

Orders are generally processed within 2-5 business days after payment is successfully received.

Business days do not include weekends or Canadian statutory holidays. Processing times may be longer during product launches, limited drops, holidays or periods of unusually high order volume.

You will receive a shipping-confirmation email with tracking information when your order has been dispatched.

Delivery estimates begin when the carrier receives the package, not when the order is placed.

SHIPPING WITHIN CANADA

We currently offer standard shipping within Canada for a flat rate of $14.95 CAD.

Estimated delivery time after dispatch is generally 3–10 business days, depending on the destination and carrier service.

Applicable Canadian sales taxes are calculated during checkout.

SHIPPING TO THE UNITED STATES

Shipping to the United States is available to eligible addresses. Available shipping methods, estimated delivery times and shipping charges are displayed during checkout.

Estimated delivery time after dispatch is generally 5–15 business days. Customs processing or other border-related delays may extend delivery times.

U.S. orders may be subject to duties, tariffs, import taxes, brokerage charges or other customs fees.

When these charges are calculated and collected during checkout, they will appear in the order total. If duties, taxes or fees are not collected during checkout, the recipient is responsible for paying any amounts assessed by the carrier or customs authority.

Links & Ink does not control customs decisions, processing times or government-imposed charges.

SHIPPING DESTINATIONS

Links & Ink currently ships to Canada and the United States where shipping options are available during checkout.

If Shopify does not provide a shipping option for your address, we are not currently able to ship the order to that destination.

SHIPPING ADDRESSES

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please review your address carefully before submitting your order. Contact us as soon as possible if you notice an error.

We will make reasonable efforts to update an address before fulfilment, but changes cannot be guaranteed after an order has entered processing or been transferred to the carrier.

Customers may be responsible for additional shipping charges when an order is returned or redirected because of an incorrect, incomplete or undeliverable address.

ORDER TRACKING

Tracking information will be emailed after your order ships. Tracking activity may take up to 48 hours to appear after the label is created.

Carrier delivery estimates are not guaranteed and may be affected by weather, customs processing, labour disruptions, peak shipping periods or other circumstances outside our control.

DELAYED OR MISSING PACKAGES

If your package has not arrived within the estimated delivery period, please review the tracking information and contact the carrier for an update.

You can also contact us at info@linksinkgolf.com, and we will assist with available carrier information or the claims process.

If tracking shows that a package was delivered but you cannot locate it, please:

Confirm the shipping address on your order.
Check around the delivery location.
Ask other household members or neighbours.
Contact the carrier directly.

Links & Ink will review missing-package concerns individually. Replacements or refunds are not guaranteed when carrier tracking confirms delivery, except where required by applicable law.

DAMAGED PACKAGES OR INCORRECT ITEMS

Please inspect your order when it arrives.

If the package or product arrives damaged, defective or incorrect, contact us as soon as possible at info@linksinkgolf.com. Include your order number and clear photographs of the product, packaging and shipping label.

We will evaluate the issue and work to provide an appropriate resolution.

United States Shipping

We offer tracked shipping to customers in the United States. Shipping charges are displayed at checkout in USD, and estimated delivery is 5–12 business days after the order has been processed and dispatched.

Applicable duties and import taxes are calculated and collected at checkout. U.S. orders are shipped Delivered Duty Paid (DDP), which means customers should not be charged additional import duties upon delivery.

Orders may be subject to customs processing or carrier delays outside our control. Customers are responsible for providing a complete and accurate shipping address. Links & Ink is not responsible for delays or additional costs resulting from incorrect or incomplete address information.

Shipping charges and delivery estimates are shown before payment is completed.

RETURNS

Shipping an order back to us does not automatically qualify it for a refund.

All returns must be requested and approved in accordance with our Return and Refund Policy:

https://linksinkgolf.com/policies/refund-policy

Customers are responsible for standard return shipping costs unless the item arrived damaged, defective or incorrect.

Original shipping charges, customs duties, import taxes, brokerage fees and similar charges are generally non-refundable, except where required by applicable law.